85-87 Field End Road, Eastcote Pinner, Middlesex HA5 1QG
020 8869 9699

Privacy Policy


We respect the privacy of every member who visits us through site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you have provide to us. By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy.

Click on the following links for more information

What does this privacy policy cover?

This privacy policy covers use of your personal information, which is collected through or in connection with this site. Who is responsible for the personal information collected on this site?

The registered admin of Alpha Collection company controls the personal data collected on this site. Special Notice - if you are under 18 years of age

If you are under 18 years old and you wish to ask a question or use this site in anyway which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Information collection and use

We collect and use personal information (including name, address, telephone number and email) in order to:

  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any goods or services supplied to you
  • create products or services that may meet your needs.

As set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

Providing you with additional information and sharing your information

From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below if you have indicated that you do not wish us to use your information in this way when submitting the information.
Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.
From time to time we would like to use the information you supply to us for:

  • Market research and tracking of sales data
  • informing you about our products and services, which may include contacting you by telephone.
  • giving the information to Alpha Collection affiliate offices and companies, to enable them to send you information which may be of interest to you.

In addition, from time to time we would like to give your name, address and e-mail and any other personal data you supply to us to selected third parties, which may be located in other countries. These third parties may use this information for:

  • market research and tracking of sales data
  • sending you information about their products and services
  • giving the information to their affiliate offices and companies to enable them to send you information which may be of interest to you.

Chat rooms, notice boards, newsgroups

If at any time this site offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this site. Please be careful about what personal information you disclose in this way.

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other web sites

We cannot be responsible for the privacy policies and practices of other web sites even if:

  • you accessed the third party web site using links from our web site; or
  • you linked to our web site from a third party web site.

We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

Submission of others personal information

From time to time this site may ask you to provide personal details of your family or friends, such that we can send them details of our products and services. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner which is incompatible with this privacy policy.

Will this privacy policy change?

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.